Welcome to
The Royal National
Rose Society

for all who love, grow and study the rose


RNRS Privacy Document


  1. rnrs.org.uk (the “Website”) is operated by The Royal National Rose Society a charity registered in England and Wales (Reg. No. 1035848).
  2. Use of the term “RNRS” in these Terms and Conditions means the Royal National Rose Society and any company or legal entity controlled by or under common control with The Royal National Rose Society.
  3. By accessing the Website you agree to abide by any and all of the following Terms and Conditions governing use of the Website. The RNRS may change these Terms and Conditions from time to time. It is your responsibility to check the Terms and Conditions regularly. You will be deemed to accept any amended Terms and Conditions if you continue to make use of the Website after a change to the Terms and Conditions has been made.
  4. These Terms and Conditions may from time to time be supplemented by additional Terms and Conditions and these will be shown on relevant application forms or as part of any registration process included on the Website.

Acceptable Use

  1. By using the Website you agree to use it for lawful purposes. The Website may not be used to harass, cause distress or inconvenience any individual person or organisation. You may not use the Website to publish, post, distribute, disseminate or otherwise transmit defamatory, obscene, indecent or offensive content or to cause or promote an unlawful act.
  2. You agree not to attempt to obtain unauthorised access through whatever means to any part of the Website which is restricted and to which you are not entitled to access.

Intellectual Property

  1. All copyright, trade marks, design rights, patents, brand, business name and other intellectual property rights (registered and unregistered) in and on the Website and all content (including, but not limited to, text, graphics, photographs, applications and information) on the site belong to the RNRS or its licensors (which includes other users), or appear with the permission of others who own the intellectual property rights. You may not copy, reproduce, re-publish, adapt to create a derived work, exploit, download, post, broadcast, transmit, make available to the public, or otherwise use the Website content in any way except for your own personal, non-commercial use unless you have the written consent of the RNRS (save where the provisions of paragraph 3 below apply). Use of this Website does not confer a right or licence to use any copyright, design right or trademark of the RNRS.
  2. Where downloads of third party software are made available on the Website, they are owned by the third party licensor in question and will be subject to any Terms and Conditions applied by the relevant licensor.
  3. Other owners and/ or operators of websites may not link to the Website for commercial purposes without the written consent of the RNRS. Links may be established for non-commercial purposes but that link must not open the Website within a frame of another website.


  1. Certain parts of the Website may only be accessed using a password. The RNRS may issue you with a password, but is under no obligation to do so and reserves the right to refuse to issue you with a password without reason. In the event that you are provided with a password to make use of any part of the Website, you must keep that password confidential and not allow it to be used by any other party.


  1. Certain pages of the Website may contain advertising. Advertisers are responsible for ensuring that material submitted for inclusion on the Website complies with all applicable laws, codes and regulations. The RNRS excludes any responsibility for any error or inaccuracy appearing in any advertising material. (Please refer to the RNRS Privacy and Cookie Policies).

Disclaimers and Limitation of Liability

  1. The RNRS is not responsible for any content posted by members of the Society or members of the public on the Website or for the availability or content of any third party sites (i.e. those controlled by parties other than the RNRS including those that may claim to be a “partner” of or “licensed by” the RNRS) that are accessible through the Website. Any links to third party websites from the Website do not amount to an endorsement of that site by the RNRS and any use of that site by you is at your own risk.
  2. The Website is provided on an “as is” basis and, to the fullest extent permitted by law, the RNRS excludes all representations or warranties (whether express or implied by law), including implied warranties of satisfactory quality, accuracy and suitability for purpose. While the RNRS uses reasonable endeavours to ensure that the content of the Website is accurate, it accepts no responsibility for errors, omissions or inaccurate content. Except for death or personal injury arising through the negligence of the RNRS.
  3. The RNRS shall not be liable whatsoever for any loss or damage arising from use or reliance on any of the content of the Website and/ or use of the Website.
  4. The RNRS uses reasonable endeavours to ensure a fast and reliable service, but excludes to the fullest extent permitted by law any liability for disruption of the Website, however caused, and/ or for the security of the services on the Website. By using the Website you accept that the RNRS does not warrant that the server or servers that make the Website available are free of viruses or bugs and that it is your responsibility to implement sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the data that you send to or receive from the Website.
  5.  Unless otherwise stated, The RNRS makes no warranty whatsoever as to any goods or services purchased or obtained or offered through use of the Website whether directly or otherwise. Any relationship that you may enter into with a third party is a matter solely for you and the third party and the RNRS shall not be liable for any consequences whatsoever and however they may arise from that relationship.


  1. By making use of the Website, you agree to indemnify the RNRS and any of its trustees, directors, officers, employees and agents harmless from and against all and any expenses, losses, liabilities, damages and costs incurred or suffered and any claims or legal proceedings which are brought or threatened arising from your use of or conduct on the Website and/ or a breach of the Terms and Conditions of use of the Website.

Termination of Access to the Website

  1. The RNRS may terminate the provision of the Website or restrict your access to all or any part of the Website if any event beyond its reasonable control prevents the RNRS from continuing to provide the Website.
  2. The RNRS retains the absolute right with or without notice to prevent you accessing the Website in part or its entirety where at the sole discretion of the RNRS it is considered that you are contravening or have breached the Terms and Conditions of use of this Website.

Non-enforcement of the Rights of the RNRS

  1. In the event that the RNRS does not exercise or enforce any right in these Terms and Conditions, this does not waive the RNRS’s right to enforce that right at a later date or on another occasion.

Validity of these Terms and Conditions

  1. If any of the Terms and Conditions for the use of the Website are determined to be unlawful, invalid or otherwise unenforceable by reason of the laws of any state, province or country in which these Terms and Conditions are intended to be effective, then to the extent and within the jurisdiction in which that Term and Condition is unlawful, invalid or unenforceable, it shall be deleted from these Terms and Conditions and the remaining Terms and Conditions shall continue to be binding and enforceable.

Jurisdiction and Choice of Law

  1. These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales that shall have exclusive jurisdiction over any disputes.


If you have any queries concerning any part of these Terms and Conditions and the privacy and cookie policies, please contact: webmaster@rnrs.org.uk.

RNRS Privacy Statement

(As at 01.03.2014)

The Royal National Rose Society, RNRS (Sales) Ltd, Gardens of the Rose, RNRS Retirement and Death Benefit Scheme are registered as Data Controllers with the Information Commissioner of the United Kingdom. This Privacy Statement applies when the RNRS receives, holds or otherwise uses personal information about you (including via the RNRS website).

This Statement explains how the RNRS looks after your personal information and what we do with it.

The RNRS is committed to protecting your privacy and security. Whenever you provide personal information, the RNRS will treat that information in accordance with this Privacy Statement and current UK data protection legislation. In particular, the RNRS will keep your personal information accurate, up-to-date, secure and for no longer than is necessary.

When the RNRS asks you for personal information, you will be sharing that information only with the RNRS, unless stated otherwise. Where the RNRS has asked another company to capture data or fulfil a service on its behalf, this is carried out under contract, which will require compliance with this Privacy Statement and current UK data protection legislation.

If you are under the age of 16, you must obtain the permission of your parent / guardian before providing your personal information to the RNRS.

The RNRS may use the personal information you provide for one or more of the following purposes:

• to commence and / or administer your membership of the Royal National Rose Society
• to communicate with you about the work and offers of the RNRS
• to process any application you submit for employment
• to address and respond to any complaint you submit about the RNRS
• fundraising
• marketing
• fulfillment of orders for products or services
• customer satisfaction surveys.

* You can unsubscribe from mail or emails from the RNRS at any time by contacting membership@rnrs.org.uk or 0845 833 4344.

By giving personal information to the RNRS, you agree to accept the RNRS Privacy Statement as amended from time-to-time. You will be deemed to have accepted any amendments to the Statement if you continue to provide personal information to the RNRS after a new version of the Statement is published.

What personal information does the RNRS hold about you?

The RNRS is as open as it can be in terms of giving people access to their personal information. Subject to certain exceptions, individuals can find out if the RNRS holds any personal information about them by making a ‘subject access request’ under the Data Protection Act 1998.

If RNRS does hold information about you, we will:

• give you a description of the information held
• tell you why we are holding the information
• tell you who the information could be disclosed to
• give you a copy of the information.

If you want to know what personal information the RNRS holds about you, please send a letter or email (headed ‘Subject Access Request’) to:membership@rnrs.org.uk

The Data Protection Officer
Royal National Rose Society
Chiswell Green Lane
St Albans, Hertfordshire. AL2 3NR

The RNRS may charge a fee of up to £10 for responding to a subject access request. In that event, the RNRS will advise you that a fee is payable, before responding substantively in writing to the postal or electronic address you provided as soon as possible (and certainly within 40 calendar days of the date of receipt of your request).
Information about your other rights under the Data Protection Act 1998 is available on the Information Commissioner’s Officer’s website athttp://www.ico.org.uk/

RNRS Cookies Policy

Our website uses cookies.

By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy

About cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies can be used by web servers to identity and track users as they navigate different pages on a website and identify users returning to a website.

Cookies may be either “persistent” cookies or “session” cookies.

A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date).

A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Our cookies

We use both session cookies and persistent cookies on this website.

We may send to you the following cookies:

(a)    __utma, __utmb, __utmc, __utmz, – We will use this persistent and session cookies to enable Google Analytics to measure how users interact with our website content.

Third party and analytics cookies

When you use our website, you may also be sent third party cookies.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html.

Cookies and personal information

Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.

Blocking cookies

Most browsers allow you to refuse to accept cookies. For example:

(a)    in Internet Explorer (version 9) you can block cookies using the cookie handling override settings available by clicking “Tools”, “Internet Options”, “Privacy” and then “Advanced”;

(b)    in Firefox (version 16) you can block all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop-down menu, and unticking “Accept cookies from sites”; and

(c)    in Chrome (version 23), you can block all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Content settings”, and then selecting “Block sites from setting any data” under the “Cookies” heading.

Blocking all cookies will, however, have a negative impact upon the usability of many websites.

If you block cookies, you may not be able to use all the features on this website.

Deleting cookies

You can also delete cookies already stored on your computer. For example:

(a)    in Internet Explorer (version 9), you must manually delete cookie files (you can find instructions for doing so at http://support.microsoft.com/kb/278835);

(b)    in Firefox (version 16), you can delete cookies by clicking “Tools”, “Options”, “Privacy” and then “Show Cookies”, and then clicking “Remove All Cookies”; and

(c)    in Chrome (version 23), you can delete all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Clear browsing data”, and then selecting “Delete cookies and other site and plug-in data” before clicking “Clear browsing data”.

Again, doing this may have a negative impact on the usability of many websites.

The Gardens of the Rose are now closed for the 2016 season except for special events & will re-open on Saturday 10th June 2017

However, our website is open year round!
So be sure to visit our Gift Shop and upcoming Events pages.

Kind regards, The RNRS Team